COVID-19 – a positive innovation change accelerant

For most people, the word ‘COVID-19’ immediately evokes thoughts of change, writes Momentum Media's Head of Engineering Blair Dods. Change we would never have imagined at the start of 2020 and that which has forced us to rethink how we operate strategically and how we deliver to our audiences.

For most people, the word ‘COVID-19’ immediately evokes thoughts of change, writes Momentum Media’s Head of Engineering Blair Dods. Change we would never have imagined at the start of 2020 and that which has forced us to rethink how we operate strategically and how we deliver to our audiences.

As a business, we have always prided ourselves on our approach to innovation and adapting to changing market conditions and consumer needs, but COVID-19 has forced us to up the ante and to be more innovative than ever. It’s not a time to scale back and enter a holding pattern, it’s a time to double down on our innovation and improve upon our already impressive record (as evidenced through our recent AFR Most Innovative Companies recognition).

Innovation from an engineering perspective at Momentum Media means reacting to the unprecedented disruption caused by COVID-19, ensuring no matter how our audiences’ circumstances may have changed, we continue to keep them better informed.

Engineers thrive on solving problems and never before have these problems been as complex or as fast changing. It’s all well and good to wax lyrical about change, but action and outcomes is how our performance will be measured post COVID-19.

In a short space of time, these are some of the tangible and impactful changes we have made at Momentum since the start of 2020.

Audience engagement

With changes in how our audience consumes content (different times, places and what they consume), our content delivery strategy experienced several shifts:

  • Less commuting time meant changes to when content was viewed.
  • Increased mobile consumption resulted in optimisations to email formats such as bulletins.
  • Zero in-person events lead to a rapid switch to virtual events, with live streaming and the interactive ballroom.
  • General growth in visits to our platforms accelerated the rollout of new designs and enhancements to existing sites. The addition of specialist UI/UX designers to the team has resulted in improvements to the way our audience navigates and interacts with content on our platforms.

Ecommerce

No less than five ‘Knowledge Centres’ across multiple brands were launched to meet the needs of consumers wanting to upskill anywhere/anytime. These dedicated platforms allow us to deliver a range of workshops, training content and webcasts in an engaging format.

Tech stack

Don’t bring a knife to a gun fight. When dealing with tech and multiple potential points of failure, reliability and speed is critical. Several of our sites saw record surges in traffic, particularly in the aviation and accounting brands which forced us to review our server stack and overall code base. The resulting server and database enhancements has led to a marked improvement in server uptime and site speed.

With the forced change in how we communicate and collaborate, new internal tools were introduced and existing platforms optimised to address the new way of working. To bring the wider company together in a social setting, the original ‘Ballroom’ MVP was used for a quiz evening before rolling out to the general public.

Working remotely

An almost overnight shift to the way in which we work within our team and the wider business made many of our daily protocols redundant. As an engineering team we have had to be nimble and improve collaboration with all other teams. This meant reworking the product development structure and cycle so we can surface new innovations seamlessly from anywhere in the organisation, then deliver them rapidly.

Data

With the pace of change experienced in 2020, the need for accurate and timely data has never been greater. Several data-focused projects across multiple teams have already rolled out, providing advanced analytics that will help us better serve our audiences well into the future.

Looking towards 2021

While COVID-19 will have a lasting effect on many, the positive change it has accelerated in how we operate as a business and in keeping our audiences better performed has boosted our ability to innovate at speed and scale.

Share this article
Blair Dods, Head of Digital, Momentum Media
Blair Dods, Head of Digital, Momentum Media
Blair Dods has worked in the online industry since graduating from university with a Bachelor of Commerce majoring in marketing in the late 1990s. Having dabbled with the Internet while studying at the University of Otago, he knew immediately the area he wanted to focus his career on. In New Zealand, Blair established several online businesses and also worked for many of NZ’s leading media companies in marketing, product development and management roles. Since moving to Australia, Blair has driven the digital expansion and online growth for Momentum Media's business.

Subcribe to learn more about content marketing

By click “Subcribe” you agree and terms and conditions using for your contact data for newleater purposes.

Leave a Reply

Your email address will not be published. Required fields are marked *

Latest Post

Best On The Web Casinos Canada 2025: Reviews Of Florida Casino Sites

Top 10 Online Gambling Canada Sites For True Money In 2025 Content ⭐ Common Misguided Beliefs About Online Gambling Spinsy On Line Casino Review Can A Person Play At Canadian Online Casinos Using A Mobile? What Payment Methods Can I Use At Canadian Online Casino Sites? Types Of On-line Casino Bonuses Bonus Up To $1, More

Sweet Paz: Eğlenceli Slot Oyununun Detayları

Sweet Bonanzaana Sayfamıza Hoş Geldiniz! Eğlenceli Oyunlar Content Slot Machine Techniques And Tips To Overcome The Casinos Sweet Paz Pin Up Sweet Bonanza’yı Gerçek Pra Ile Oynama Sweet Bonanza Bedava Play Sweet Bonanza Slot Machine Game Game Sweet Bonanza Bedava Dönüş Özelliği: Hangi Semboller En Büyük Kazancı Getirir Sweet Paz Nasıl Oynanır? Sweet Bonanza’nın Özellikleri: More

Mostbet Tr, Türkiyenin En Iyi Spor Bahisl Sitesidir Polytechnic College Suriname

Mostbet Türkiye Kaydı Bahis Şirketinin Resmi Web Sitesinde Content Mostbet’te Bir Hesaba Nasıl Kaydolabilirim? Türkiye’deki Mostbet Oyuncuları Için Çok Çeşitli Oyunlar Mostbet-27″ “Nelerdir? Mostbet Promosyon Kodu Nelerdir? Mostbet Spor Bahisleri Promosyonları Mostbet Giriş Ekranına Nasıl Erişirim? Nasıl Giriş Yapılır Ios Için Indirin “android’de Mostbet Tr Mobil Uygulamasını (apk) Indirin Türk Kullanıcılar Için Mostbet’in Temel Özellikleri More

1xbet Login In Nigeria: Exactly How To Log In To Be Able To Your On-line In Addition To On Mobile Glenn Burdette Winery Organization Seminar

Play Survive Casino Games And Bet On Sports Content 💎what Makes 1xbet Stand Out By Other Online Bookies? Common Login Problems In Addition To Solutions For 1xbet Nigeria How To Get The Existing 1xbet Mirror With Regard To Today? Guide To Debris And Withdrawals At 1xbet Forgotten Password Bet Get Access In Nigeria: Precisely How More